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Customer Services

Vertu's dedicated contact centre is able to provide help with any customer service issues.

For support, please email: customer.service@vertu.com
or call: +44 1252 867 500 (available 24 hours)

US Customers: Toll-Free: +1 888 999 5303 (available 24 hours)

Russian: +7 495 725 7621
08:00 - 01:00 (Moscow time), 7 Days a Week

Chinese: +86 10 6782 5781
08:00 - 21:00 (Beijing time), 7 days a week.

Japanese: +81 3 6738 3900
09:00 - 20:00 (Japan time)